CRA Incident Reporting Service
A structured workflow for incident management
We support manufacturers in correctly classifying CRA incidents, reporting them on time, and documenting them in an audit-proof manner — without unnecessary overhead.
Our Workflow
Intake via website, email, or security.txt
AI initial analysis (type, impact, exploitation)
Expert review & final classification
Report generation (all CRA-required fields completed)
Deadline management (24h / 72h / 14d)
Submission support (CRA Single Reporting Platform)
Audit trail & closure
Why you need this service
Regulatory obligation: 24-hour early warning · 72-hour full notification · 14-day final report
Risk mitigation: No false reports, no missed reportable incidents
Reputation & audit readiness: A transparent, traceable audit trail for authorities
Classification framework
Not security-relevant (no CRA reporting required)
Security issue, not reportable (internal tracking only)
Potentially reportable (requires further investigation)
CRA reportable (immediate reporting required)
Real-world example
Day 1: Report → AI analysis → expert decision → 24-hour early warning
Day 3: Patch tested → 72-hour full notification
Day 14: Rollout completed → final report
Result: Deadlines met · Professional reporting · Reputation protected
Do we have to report every vulnerability?
No — only relevant or severe incidents require reporting.What if we disagree on the classification?
The decision is fully documented and justified; the final decision remains with you.Do you handle the submission?
We support and guide the process — control remains with you.What about third-party software?
Assessment and coordination with third-party vendors are included.
FAQ
What we deliver
Structured CRA incident report (all mandatory fields included)
Timeline and deadline tracking log
Evidence collection (PoC, logs, impact assessment)
Audit trail (decisions and justifications)
Customer and authority communication templates (optional)